Text messages
Texts from Clutch Cages.
Short version: we only text you about a booking you made, you have to tick a box to get them, and you can stop them by replying STOP.
What we send
Only messages tied to something you did: your booking confirmation, the door code for your session, a change or cancellation, and membership reminders such as a term ending. These are service messages, not marketing.
We do not send promotional or marketing texts.
How you opt in
There is a checkbox when you book a session or join as a member. It is not ticked by default — you have to tick it yourself. It reads:
Text me my booking confirmation and door code once texting is switched on (coming soon). Msg & data rates may apply. Reply STOP to opt out.
We record the exact wording you agreed to and the moment you agreed to it, so there is never a question about what you consented to. If you leave it unticked, you still get everything by email and nothing changes about your booking.
How often
Message frequency varies, because messages follow your bookings. A one-off session is typically one or two messages. There is no recurring campaign and no newsletter.
Stopping them
Reply STOP to any message and we stop texting that number. Reply HELP for help, or contact us directly using the details below. You can also simply untick the box next time you book.
Opting out of texts never affects your booking, your door code or your membership — we email those regardless.
Cost
We don’t charge for text messages. Message and data rates may apply depending on your mobile plan and carrier. Carriers are not liable for delayed or undelivered messages.
Your number
We never sell your phone number, and we never share your mobile opt-in with anyone else for their marketing. Your number is used to run your booking and nothing else. More detail is on our privacy page.
Reaching a person
Clutch Cages, LLC
14110 Redfield Dr, Eugene, MO 65032
(573) 533-4738 · clutchcagesllc@gmail.com